The Office Support Clerk role supports the Income Support Division by performing general clerical and administrative tasks such as data entry, scanning documents, handling mail, operating office equipment, and assisting staff and customers. The position works under general supervision, requires basic education (8th grade), and involves routine office duties with computer and client interaction in a government office setting.
Full job description
Posting Details
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees’ continuous growth and wellness.
Why does the job exist?
The Office Support Clerk will:
Perform a variety of clerical duties;
Have some latitude for independent judgment and may vary work methods and procedures, within prescribed parameters;
Perform under general supervision.
How does it get done?
The Office Support Clerk is responsible for:
Daily changes with the needs of the specific job and the employer;
Scanning and linking customer documents;
Entering data at a computer terminal;
Operating photocopiers, and other office equipment;
Preparing and sorting mail;
Taking inventory;
Accessing information;
Duties assigned to clerks vary significantly, depending on the type of office in which they work.
Who are the customers?
Income Support Division (ISD) customers;
ISD field office management and staff.
Ideal Candidate
Income Support Division (ISD) customers;
ISD field office management and staff.
Minimum Qualification
Eighth grade education.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.
Supplemental Information
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Agency Contact Information: Michelle Lucero, (505) 487-3642. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
